Tech Talk: News Consumption in a Twitter, Facebook World

Where do you get your news? According to the recently released Pew Research Center’s Project for Excellence in Journalism’s State of the New Media in 2012 report, not Facebook or Twitter. While Facebook has made a concerted effort to expand its relationship with journalists and new organizations through Social Reader and Twitter has always been seen as a mini “newsfeed,” the numbers tell a different story.

The study determined that only 9% of digital news consumers regularly get their news from these social networks while 36% of people go directly to the publication’s website, 32% use search engines to get news and 29% use a news organizer site or app. These numbers rise to 52% when you look at people who “sometimes” get news from Facebook and Twitter – but that’s still drastically lower than the 92% who sometimes go directly to news sites and the 85% that use search.

Digging deeper into Pew’s State of the News Media, we learn that for the users who do get news from social channels, Facebook and Twitter function differently. On Facebook, for example, 70% of the news people read were from family, 13% from news organizations and 10% from non-news organizations that suggested a story to read. On the other hand, people on Twitter get 27% of news from organizations, 18% from non-news organizations and only 36% from family and friends.

While we had a bit of sticker shock at how low these numbers were, there is no denying that Facebook and Twitter should still be a part of your news distribution strategy. You just have to ensure that you’re using the channels to your advantage and sharing the news in a way that your audiences will take notice. As we shared last year, when you’re creating content for your social community you have to play to specific social audiences and should speak with an authentic voice, sharing relevant news and unique visuals to tell your brand’s story. Take the time to study how your audiences react to different posts and types of news. Experiment with continued personalization, visuals and editorializing of content to see how it boosts engagement across specific channels, then give them more of what works.

In time, we predict that there will continue to be an increase in the consumption of news from news sources across social media communities. But it’s clearly not there yet. So in the meantime, remember the power of personal connections. Don’t be afraid to ask for action from friends, family, colleagues and industry connections to spread the news and involve them in your company’s story.

Posted on March 30, 2012, in Social Media, The Hit Board and tagged , , , , , , , , , , , . Bookmark the permalink. Leave a comment.

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