Ariana Grande’s Privacy Breach

Photo Credit: E! Online

Photo Credit: E! Online

Poor Ariana Grande. She became the “hate” girl du jour earlier this month when she was captured on video in a California donut shop saying she hated America and Americans.

It’s important to remember that the pop singer, who was born in Florida in 1993, and is in fact, American, had no idea her image or voice were being recorded at the time of the incident. Grande was in the shop with a couple of friends, and her actions and words appear to have been recorded by a camera mounted behind the counter and perhaps not visible to customers.

She and a male companion appear to take turns licking, or pretending to lick, some donuts on a tray that was placed on the counter. When a worker comes into frame and tries to place another tray of donuts on the glass counter right in front of Grande she disgustedly remarks, “[WTF] is that? I hate Americans. I hate America.”

Although it happened in a public place, hers was not a public pronouncement but an off-the-cuff, reaction to a friend.  Once released online, the video went viral. No surprise there.

The whole kerfuffle that ensued raises a number of important questions and observations:

First the observations:

  • There is no privacy for anyone no matter where you are.
  • Retail stores are recording your every move.
  • If you’re famous, say nothing beyond please and thank you when out in public.
  • In private, put your smartphone in another room and make any companions do the same if you intend to have a conversation or do anything you’d rather not have appear on the Web.

Now for the questions:

  • Why did the donut shop release this video?
  • What did they hope to gain?
  • Do they hate Ariana Grande?
  • Why were Grande and her male friend pretending to lick the donuts?
  • If she’s so disgusted by the site of a tray of donuts, why was she in a donut shop in the first place?

The whole situation is a publicist’s nightmare. But then the tables turned. The Health Dept. in Riverside County investigated Wolfee Donuts for incorrectly placing trays of donuts on the counter where they could be tampered with.

But then, even the donut shop came out smelling sweet after this promotion.

Maybe there really isn’t any such thing as bad publicity.

Posted on July 17, 2015, in PR, Public Relations and tagged , . Bookmark the permalink. Leave a comment.

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